Dead inverter in Mechanicsburg? Panels coming off for a roof replacement in Carlisle? Solar Medics repairs any brand of solar equipment across Cumberland County — including orphaned systems whose installer vanished. We're based in Mountville, with regular service runs across the West Shore and the Cumberland Valley.
Plenty of solar companies want to sell Cumberland County homeowners a brand-new system. Far fewer are set up to fix the one already on your roof. Solar Medics is built for the second job. We diagnose and repair solar arrays of every brand — Enphase, SolarEdge, APsystems, and the rest — whether we installed them or not. Error codes, dead monitoring, a string that quit producing, storm damage: those are the house calls we make all week.
A lot of the arrays on West Shore rooftops went up during the region's solar boom, and some of the companies that installed them are gone — out of business, bought out, or simply not answering the phone. If your installer disappeared and your system is throwing errors with no one left to call, you're what the industry calls an orphaned customer. We adopt orphaned systems. Bring us the roof someone else left behind, and we'll get it producing again.
We should be straight about geography: our shop is in Mountville, in Lancaster County — about 45 minutes to the West Shore, closer to an hour for Carlisle, and a bit over an hour out toward Shippensburg. We don't pretend to be around the corner — but the West Shore and the Cumberland Valley are a normal part of our territory, and we schedule work across the river into efficient routes.
Most of Cumberland County — the West Shore boroughs, Carlisle, and much of the valley — is PPL Electric Utilities territory, while Adams Electric Cooperative serves some southern and western townships. If your repair involves the grid side — restoring Permission to Operate after an equipment swap, sorting out net-metering credits that stopped showing on your bill, or registering your system for Pennsylvania SRECs — we handle the paperwork and the utility coordination along with the wrench work.
Cumberland County runs from the Susquehanna's west bank — Wormleysburg, Lemoyne, and New Cumberland along the riverbank facing Harrisburg, with Camp Hill just behind them — out through the Cumberland Valley farmland between Blue Mountain and South Mountain to Newville and Shippensburg. It's one of Pennsylvania's fastest-growing counties, and the growth shows on rooftops: dense boroughs and newer developments in Hampden, Silver Spring, and Upper Allen townships carry plenty of solar. Growth also means roofing work, and roofing work means detach and reset — panels removed, the new roof installed, panels reinstalled and recommissioned. It's one of the most common calls we get from the West Shore.
Inverter faults, error codes, dead panels and wiring issues — diagnosed and fixed at homes across Cumberland County.
New roof coming? We remove, store and reinstall your panels — and coordinate directly with your roofer, anywhere in Cumberland County.
Failed Enphase, SolarEdge or APsystems units replaced — with the manufacturer warranty claim handled for you.
Add Tesla Powerwall, Enphase or SolarEdge storage to the solar you already own and keep the lights on through outages.
Installer out of business or not answering? We adopt orphaned systems across Cumberland County every week.
App been dark for months? We get your monitoring reporting again so you can see what your system earns.
From the riverfront boroughs of Wormleysburg, Lemoyne, and New Cumberland, through Camp Hill, Shiremanstown, and Mechanicsburg, to the fast-growing neighborhoods of Hampden Township, Upper Allen Township, and Silver Spring Township, Solar Medics covers the whole West Shore. We also make house calls up past Enola along the river and out the valley through Carlisle, Boiling Springs, Mount Holly Springs, Newville, and Shippensburg — all of Cumberland County, end to end.
Don't see your town? If you're in Cumberland County, we cover you — call (717) 864-4125.
Yes. Cumberland County is a standing part of our territory, and we group West Shore and Carlisle-area appointments into scheduled runs, so you get a firm arrival window rather than a guess. Book a free Solar Triage Call at (717) 864-4125 and we'll tell you exactly when we can be there.
Yes. Orphaned systems are one of our specialties, and the West Shore has its share of them. We work on any brand — Enphase, SolarEdge, APsystems, and others — regardless of who installed it. We'll diagnose what's wrong, replace failed components, restore your monitoring, and become the service contact your original installer should have been.
Zero production usually points to one of a few culprits: a tripped breaker, a failed inverter or gateway, or monitoring that lost its internet connection while the panels quietly keep working. The fix starts with a diagnosis, not a guess — that's what the free Triage Call is for. Tell us what the app shows and when it went dark, and we'll usually narrow the cause over the phone before scheduling the visit.
That's our detach and reset service — steady work for us on the West Shore, especially during roofing season. We remove the panels and racking so your roofer has a clear deck, store the equipment safely, then reinstall, rewire, and recommission the system once the new roof is on. We coordinate scheduling directly with your roofing contractor so the project doesn't stall between trades.
We do. Most Cumberland County homes are in PPL Electric Utilities territory, with Adams Electric Cooperative serving some southern and western townships. If a repair or equipment change requires updated interconnection paperwork or fresh Permission to Operate, we prepare and submit it — and we can help you register or update your SREC account so your system earns what it should.
In most cases, yes. We retrofit batteries — Tesla Powerwall, Enphase, and SolarEdge among them — onto existing arrays of any brand, and we also install home batteries for houses without solar at all. If backup power through storm season is the goal, a quick phone consult is the right first step: we'll talk through your setup and what would fit.
Tell us the symptoms over the phone — no charge, no pressure. Call (717) 864-4125 or book online at triage.medics.solar, and we'll map out how to get your system back online.